Travel Assistance

Who we are

Terrawind Global Protection is a travel assistance company established in 1987 in Paris, France, under the name Coris Group. In 2010 it became the April Group and in 2019 it was acquired by the Terra Protection Group in the United States. We have 250 direct employees in the Americas. Our Call Centers are located in Miami, Bogotá and Sao Paulo.

TW benefits are backed by insurers such as: PanAmerican Life, and others. We have associates in the United States insured through Berkshire Hathaway Travel Protection, Crum & Forster (C&F) and Ingle International, leading companies in the insurance industry, with ratings that attest to their financial strength and with operations in more than 150 countries through overseas branches, subsidiary companies, peers and network partners.

We have assistance plans that guarantee our clients peace of mind in the event of health problems or any unforeseen event that may arise in the course of an international trip.

We are present in:

  • Argentina
  • Bolivia
  • Brasil
  • Chile
  • Colombia
  • Costa Rica
  • Ecuador
  • El Salvador
  • Filipinas
  • Guatemala
  • Honduras
  • México
  • Nicaragua
  • Panamá
  • Perú
  • República Dominicana
  • USA
  • Venezuela

Traveler Assistance Plans

Our Traveler Assistance plans guarantee peace of mind in the face of potential health problems.
TerraWind Global Protection products are the most complete given the wide number of additional services that can be contracted: return travel guarantee, compensation for loss of luggage, compensation for baggage delay, refund of expenses per delayed or cancelled flight, transfer and hotel expenses of a family member, compensation for cancellation of travel, etc.

A simple call activates the most advanced support system to provide you with a solution anywhere in the world 24 hours a day, seven days a week and in your own language.



Via phone
Support line +1 888-980-9992
Customer Service
Opening Hours
  • Monday to Friday: 9 am to 6 PM EST
Social Media

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